Help

Support

Contact Digital Value Team without creating an account.

Before emailing

Premium not visible

Check that the device is signed in to the same Apple or Google account used for the purchase, connect to the internet, reopen Settings & Premium, then use Restore purchases.

Quote not saving

Free mode supports up to five saved quotes. Delete an old quote or unlock Premium for unlimited saves. Confirm all required fields are valid.

PDF or email issue

Branded PDFs require Premium. Confirm the device has an available share or email application. Canceling the share action should leave the quote unchanged.

Lost local data

InkQuote has no account or cloud sync. Reinstalling, resetting, or replacing a device may remove saved quotes and presets. Premium can be restored through the store account.

Useful details

When reporting a fault, include the product name, app version, device model, operating-system version, what you expected, what happened, and the steps that reproduce it. Do not attach a real customer quote; use invented test data.

For a formal complaint, select “General question” and begin the message with “Complaint”. We will use the reply email only to acknowledge and handle the complaint.

Contact form

Only the selected product, your reply email address, and your message are requested. Do not include sensitive or confidential information.